Case studies
Below are details of some completed digital projects.
Savings
Uniform Customer View
TOPIC Big Data
Problem
Evaluate a large amount of customer data spread across 19 different systems
Solution
An abstraction of a single view with semantic mapping of different data definitions
Benefit
45 Mil € Savings per year
Social Media Marketing Automation
TOPIC Marketing Automation
Problem
Targeted new customer and partner acquisition in the Platform Business
Solution
Development of a platform for the automation of new customer and partner acquisition. The system learns the criteria that lead to the selection of a particular target group in the social media. Through a sophisticated scoring system, contacts are individually evaluated and handled. Different marketing measures can be implemented and evaluated with different target groups.
Benefit
Easy achievement of a network effect
Costs
Process Elimination
TOPIC Business Process Automation
Problem
Business processes must become simpler, faster, and cheaper without leaving the company
Solution
Identification and, if needed, transformation of business processes, as well as reviewing the cost and efficiency of the existing IT support. Complete automation of the business processes with the help of an AI-based platform, which is integrated into the existing IT landscape.
Benefit
Costs of the original process reduced by >70%
Savings
Scalable Integration
TOPIC Application Integration
Problem
A secure exchange of information over a large number of different applications and technologies
Solution
A scalable queuing system for different architectures
Benefit
15 Mil € Savings per year
Savings
Processing of trouble tickets with AI
TOPIC
Intelligent processing of international trouble tickets
Problem
Automatic processing and allocation of international trouble tickets
Solution
An intelligent system based on artificial intelligence for processing, allocation, and monitoring of trouble tickets
Benefit
22 Mil € Savings per year
Savings
Transaction Processing
TOPIC Process Optimization
Problem
Different approach to the nation-wide acquisition of process data
Solution
Process mapping followed by an IT / AI assisted automatic evaluation (ScS Tool)
Benefit
15 Mil € Savings per year
Budget Savings
Dynamic Budget Allocation
TOPIC
Strategic and dynamic budget allocation
Problem
The dynamism of the digital market requires a different kind of budget allocation
Solution
Develop a new method for dynamic preparation of the budget planning and allocation in accordance to the strategic goals
Benefit
28% Budget savings
Savings
Payments
TOPIC
Conversion of Payment Methods
Problem
Implementation of the SEPA standards in a short time period
Solution
Analyze all processes in 8 weeks with subsequent introduction, project management, and management of the IT conversion
Benefit
12 Mil € Savings per year
Savings
Performance Management
TOPIC
Performance Management
Problem
Measure the performance of managers in relation to their leadership quality
Solution
Collect and analyze online data on employee satisfaction with market research methods
Benefit
18 Mil € Savings per year
Revenue
Predictive Analysis
TOPIC
Digital Marketing
Problem
Determining the probability of specific customer groups buying premium products
Solution
Develop a method to collect the needed data online and use it to build a predictive analysis system
Benefit
34% Revenue increase
Savings
Interim Management
TOPIC
Interim Management for digital
transformation
Problem
A need for fast implementation but no time to set up own resources including management
Solution
Put in place a interdisciplinary team of top experts for digital business and transformation including interim management on the C-level
Benefit
5 Mil € saved during the project
Revenue
IoT
TOPIC
Internet of Things
Problem
Determining the usage frequency of a product and the context it is used in
Solution
Develop a method for identifying products in the customer’s environment, their usage, and their context
Benefit
27% Revenue increase
Costs
IoT
TOPIC
Big Data / Artificial Intelligence
Problem
There is no unified knowledge base for future process automation and autonomous systems
Solution
Developed a central knowledge management system and consolidated the corresponding data
Benefit
42% cost savings
Company Saving
Digitalisierung
TOPIC
Digital Transformation
Problem
A fitness chain wants to bring its business model into the digital market
Solution
Develop a new corporate culture, digital marketing, digitalization of studios, online courses, integration with wearables and existing informations
Benefit
Saving the company
Individual Consulting
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Superior Consulting Services
Hollywood Blvd. 7083
90028 Los Angeles
United States