{"id":8462,"date":"2016-06-06T18:17:29","date_gmt":"2016-06-06T16:17:29","guid":{"rendered":"https:\/\/www.scs-luettgen.com\/?p=8462&#038;lang=en"},"modified":"2018-04-08T10:21:06","modified_gmt":"2018-04-08T08:21:06","slug":"the-new-type-of-customer","status":"publish","type":"post","link":"https:\/\/www.scs-luettgen.com\/en\/the-new-type-of-customer\/","title":{"rendered":"The New Type of Customer"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1>The New Type of Customer<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=&#8221;https:\/\/youtu.be\/No-aXLV7G8Y&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]The upsurge of the Internet, technology, and communication mediums has created a new type of customer \u2013 the ultra-informed digital one.<\/p>\n<p>&nbsp;<\/p>\n<p>He expects instant gratification and top quality without a price increase \u2013 as impossible as this sounds. The new customer doesn\u2019t care how complicated and difficult logistic is, he wants his package delivered tomorrow.<\/p>\n<p>&nbsp;<\/p>\n<p>The companies that do not comply with these requirements are just kicked out of the market.<\/p>\n<p>&nbsp;<\/p>\n<p>This presents a new layer of challenges for companies but also offers opportunities for the one that have understood the needs of this new type of customer.<\/p>\n<p>&nbsp;<\/p>\n<p>Fortunately, digitalization has made it possible to achieve this. With high degree of automation, machine intelligence, big data, predictive analytics, to name a few, you can boost your T.V.M. \u2013 Time, Value, Money \u2013 and satisfy the needs of the modern customer.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] The New Type of Customer [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=&#8221;https:\/\/youtu.be\/No-aXLV7G8Y&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]The upsurge of the Internet, technology, and communication mediums has created a new type of customer \u2013 the ultra-informed digital one. &nbsp; He expects instant gratification and top quality without a price increase \u2013 as impossible as this sounds. The new customer doesn\u2019t care how complicated and difficult [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8159,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"footnotes":""},"categories":[36,30],"tags":[260],"class_list":["post-8462","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-common","category-interesting","tag-digitalization","post_format-post-format-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The New Type of Customer - Superior Consulting Services<\/title>\n<meta name=\"description\" content=\"This video describes the importance of understanding the new type of customer, who is hyper-informed and hyper-demanding.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scs-luettgen.com\/en\/the-new-type-of-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The New Type of Customer - 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