Digitization – Challenges

Cost Pressure & Growth Stagnation

 

The Problem

Market saturation and innovative tactics from the competitors have led to a dramatic increase in the cost pressure exerted on companies. As a result massive cost cutting programs are being undertaken, which often destroy value and limit the growth potential of the organization.

The Solution

Employing digital solutions will solve the issue. Process automation can significantly drive down operational expenses by saving the company time and money, which could be better directed at creating superior value for the customer. Furthermore, the business should expand into the e-commerce domain where more than 1 billion customers are waiting.

Why ScS?

Our cross-domain experience allows us to understand the whole value chain of the company and thus enables us to find the optimal areas for process automation and cost reduction. Furthermore, our experts possess the entrepreneurial way of thinking necessary to create superior customer value and make money in the digital markets.

Frequent IT / Technology Changes

 

The Problem

We live in times of exponential technological growth. Every two years a new generation of technology hits the market and companies are often too slow to react. This leaves them vulnerable to disruption from more flexible competitors and even from innovative startups.

The Solution

As the technology change period is expected to become even shorter it is paramount for companies to stay ahead of the curve and always try to employ up-to-date IT systems and technology. Becoming technological leaders rather than followers is what gives the modern enterprise a competitive edge and will be the main success factor in the future.

Why ScS?

At ScS we do exactly what described above – we utilize the latest technology in our business. This only allows us to share the experience of running a high-tech company with our customers and find the optimal IT infrastructure for each organization.

Changed Customer and Communication

 

The Problem

The digital age has created a new type of customer – a hyper-informed and hyper-demanding one. The rise of the Internet has made a tremendous amount of information available to consumers, which has made them more selective and less loyal. The majority of companies lack the know-how of addressing this novel type of customer.

The Solution

The digital customer requires a digital solution. Using social media platforms and direct communication methods are the modern channels to interact and market to the consumers. Furthermore, big data analytics could be used in order to better understand the customer needs and wants and predict future market movements.

Why ScS?

We have years of experience in successfully leading online campaigns and marketing to a digital customer. Furthermore Smart Analysis™, our in-house artificial intelligence analyzes tool, can process massive amounts of data in short time periods and provide meaningful solutions based on it.

Knowledge and Skill Management

 

The Problem

Simply employing the latest technology is not enough to run a successful digital business nowadays. The mindset and set of skills that are required to survive and strive in such turbulent times are often absent from the company’s leadership. This prevents the business from going forward even if all the right structural factors are in place.

The Solution

The organization that implements a digital strategy also needs an appropriate leadership in order to ensure that all processes run smoothly and that the response to environmental changes is swift and adequate. This digital leader must be the bridge between traditional business practices and modern organizational processes.

Why ScS?

We have spent a great amount of time analyzing the markets data and have arrived at the optimal profile for a digital leader necessary to successfully run a modern enterprise. The knowledge and skills that he needs to posses along with the right educational background and experience construct the perfect digital leader profile.

Organizational Change

 

The Problem

Nowadays the amount of new things to learn and master becomes greater and greater each year, which makes it difficult for employees to keep up. Frequent technology changes can disrupt existing organizational structures. Furthermore, process automation makes a large amount of low-skilled workers obsolete and unnecessary.

The Solution

In times when the business environment is characterized by dynamism and frequent change employee development is more important than ever. Companies must focus on producing the employees of tomorrow – highly trained professionals that work with knowledge to solve highly complex tasks. The rest can be automated.

Why ScS?

Training highly skilled professionals has been the focus of our own organizational structures since the company’s inception 25+ years ago. We possess the know-how and the best practices on how to achieve this in any organizational context and on any hierarchy level.