Case studies

Actions speak louder than words. To get an overview of our projects so far, have a look at the following details and case studies in telecommunication, start-ups, banking and more.

Below are details of some completed digital projects.

Savings

Uniform Customer View

TOPIC Big Data

Problem

Evaluate a large amount of customer data spread across 19 different systems

Solution

An abstraction of a single view with semantic mapping of different data definitions

Benefit

45 Mil € Savings per year

Social Media Marketing Automation

TOPIC Marketing Automation

Problem

Targeted new customer and partner acquisition in the Platform Business

Solution

Development of a platform for the automation of new customer and partner acquisition. The system learns the criteria that lead to the selection of a particular target group in the social media. Through a sophisticated scoring system, contacts are individually evaluated and handled. Different marketing measures can be implemented and evaluated with different target groups.

Benefit

Easy achievement of a network effect

Costs

Process Elimination

TOPIC Business Process Automation

Problem

Business processes must become simpler, faster, and cheaper without leaving the company

Solution

Identification and, if needed, transformation of business processes, as well as reviewing the cost and efficiency of the existing IT support. Complete automation of the business processes with the help of an AI-based platform, which is integrated into the existing IT landscape.

Benefit

Costs of the original process reduced by >70%

Savings

Scalable Integration

TOPIC Application Integration

Problem

A secure exchange of information over a large number of different applications and technologies

Solution

A scalable queuing system for different architectures

Benefit

15 Mil € Savings per year

Savings

Processing of trouble tickets with AI

TOPIC
Intelligent processing of international trouble tickets

Problem

Automatic processing and allocation of international trouble tickets

Solution

An intelligent system based on artificial intelligence for processing, allocation, and monitoring of trouble tickets

Benefit

22 Mil € Savings per year

Savings

Transaction Processing

TOPIC Process Optimization

Problem

Different approach to the nation-wide acquisition of process data

Solution

Process mapping followed by an IT / AI assisted automatic evaluation (ScS Tool)

Benefit

15 Mil € Savings per year

Budget Savings

Dynamic Budget Allocation

TOPIC
Strategic and dynamic budget allocation

Problem

The dynamism of the digital market requires a different kind of budget allocation

Solution

Develop a new method for dynamic preparation of the budget planning and allocation in accordance to the strategic goals

Benefit

28% Budget savings

Savings

Payments

TOPIC
Conversion of Payment Methods

Problem

Implementation of the SEPA standards in a short time period

Solution

Analyze all processes in 8 weeks with subsequent introduction, project management, and management of the IT conversion

Benefit

12 Mil € Savings per year

Savings

Performance Management

TOPIC
Performance Management

Problem

Measure the performance of managers in relation to their leadership quality

Solution

Collect and analyze online data on employee satisfaction with market research methods

Benefit

18 Mil € Savings per year

Revenue

Predictive Analysis

TOPIC
Digital Marketing

Problem

Determining the probability of specific customer groups buying premium products

Solution

Develop a method to collect the needed data online and use it to build a predictive analysis system

Benefit

34% Revenue increase

Savings

Interim Management

TOPIC
Interim Management for digital
transformation

Problem

A need for fast implementation but no time to set up own resources including management

Solution

Put in place a interdisciplinary team of top experts for digital business and transformation including interim management on the C-level

Benefit

5 Mil € saved during the project

Revenue

IoT

TOPIC
Internet of Things

Problem

Determining the usage frequency of a product and the context it is used in

Solution

Develop a method for identifying products in the customer’s environment, their usage, and their context

Benefit

27% Revenue increase

Costs

IoT

TOPIC
Big Data / Artificial Intelligence

Problem

There is no unified knowledge base for future process automation and autonomous systems

Solution

Developed a central knowledge management system and consolidated the corresponding data

Benefit

42% cost savings

Company Saving

Digitalisierung

TOPIC
Digital Transformation

Problem

A fitness chain wants to bring its business model into the digital market

Solution

Develop a new corporate culture, digital marketing, digitalization of studios, online courses, integration with wearables and existing informations

Benefit

Saving the company

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